Contact Us

YULEN

Email: info@yulen.store

Response time: within 24 hours, Monday through Friday

Business hours: Monday – Friday, 9 AM – 5 PM EST

Mailing Address

YULEN
5830 E 2nd St, Suite 7000
Casper, WY 82609
United States

Order Support

For anything related to an existing order — damage, delays, a missing controller, or a change of address — email us your order number and, where relevant, a photo or a short clip. We respond within 24 hours and resolve most issues the same day.

Before You Email

Setup steps, length sizing, outdoor use and delivery times are all covered on the product page and in our Shipping and Refund policies. If your answer is there, you'll get it faster than we can reply.